Due to sanitary reasons, lashes are not eligible for refunds or exchanges.
If a product is damaged or defective, you must notify us at firstname.lastname@example.org within 48 hours of receiving your lashes to be eligible for refunds or exchanges.
Orders are processed Monday through Friday excluding Holidays.
We offer free shipping to the contiguous United States only.
Once the package has left our facility, we are not liable for any damaged, delayed, or lost packages.
All customers are responsible for inputting the correct information of the order’s shipping and billing address. 1st Beauty Supply is not responsible for any returns due to incomplete addresses, undeliverable addresses, or return to sender.